You can schedule an appointment with MindCraft Health or MindCraft Concierge Services in two ways.
1. Call our office during normal business hours.
2. Use our online Patient Portal if you have an active account.
To self-schedule through the Patient Portal:
• Click the Current Patients button in the upper right or visit patient.mindCraftHealth.com.
• Once logged in, choose Appointments
• Select your clinician and service.
• Pick your preferred date and time.
• Our scheduling team will confirm your request.
MindCraft Health accepts most major insurance plans, including Blue Cross Blue Shield, Aetna, Cigna/Evernorth, and United Healthcare/Optum. Coverage may vary depending on your clinician and your state, so we recommend contacting us directly to confirm.
MindCraft Concierge Services is a private pay (cash-based) practice and does not accept insurance. However, we can provide superbills or out-of-network courtesy billing upon request to help you seek reimbursement from your insurance provider.
Just your name, date of birth, address, and phone number, and insurance (if applicable) are required to setup an appointment.
Ahead of your appointment, you will need to complete several tasks in the Patient Portal at https://patient.mindcrafthealth.com.
These tasks will include your updated contact information, emergency contacts, insurance, pharmacy, and a review of our practice policies. It’s a one-time task that can be done quickly from your phone or PC.
Start by checking in through the Patient Portal up to 15 minutes before your appointment. This alerts your care team that you’re ready and allows you to pay any balances or copays. Once checked in, join your video session using the secure link sent in your appointment reminder.
If your clinician isn’t there right away, don’t worry—they may be running a few minutes behind and will reach out. If there are connection issues, your clinician or our staff will contact you by phone to troubleshoot and help you get back on track. We're here to make sure tech doesn’t get in the way of your care.
For help at any point, message us through the portal or call during business hours.
Refills are typically handled during scheduled appointments. However, if you're running low or have a question, you can use the secure messaging system in our Patient Portal to contact our office and your clinician directly. We’ll do our best to assist you promptly, especially in between visits.
At MindCraft, we reject the broken corporate healthcare model. We put the focus back where it belongs: on patients, not insurance companies or shareholders. We’re 100% physician-owned—no corporate overlords, no profit-driven checklists. Our doctors aren’t rushed or forced to cut corners. They’re empowered to do what they do best: build real relationships and deliver thoughtful, high-quality care.
We don’t believe in assembly-line medicine. Every clinician at MindCraft is a highly trained doctor, psychologist, or therapist. And unlike trendy “telehealth apps,” we’re a true medical practice — not a gimmick—where you see your doctor, every time. We offer deep, comprehensive services including psychiatry, therapy, primary care, wellness coaching, and specialized testing — all from the comfort of your home.
Flexible. Modern. Built for real life. We meet you where you are. No waiting rooms. No long lines. Just responsive, connected care. And our collaborative care model means your clinicians actually talk to each other—supporting your whole health journey, not just fragmented symptoms.
MindCraft is the home of happy doctors — and happy doctors are better doctors. We believe that when doctors thrive, patients thrive. It’s that simple.
Yes — all of our services are provided exclusively via telemedicine.
MindCraft Health and MindCraft Concierge Services are 100% virtual, allowing you to meet with your clinician from the comfort and privacy of your own home, on your schedule. No long lines; no tedious waiting rooms. We use secure, HIPAA-compliant platforms to ensure your care is safe, confidential, and convenient.
Telemedicine is the future of healthcare — and a long-overdue fix for everything people dread about traditional doctor visits. No more traffic, parking lots, or crowded waiting rooms. No more exposure to germs or wasting half your day for a rushed, ten-minute appointment.
With MindCraft’s secure virtual platform, you can connect with world-class doctors and specialists from the comfort of home — or wherever life takes you. It’s fast, private, and fully personalized. Your information stays protected, and your care stays human.
Streamlined. Convenient. Built around you.
When it comes to your health, you deserve the most skilled and knowledgeable professionals guiding your treatment. Physician-led care is the gold standard in healthcare worldwide—and for good reason. Real medical doctors bring unmatched expertise, precision, and personalized care to every decision about your well-being.
At MindCraft, all of our doctors are all fully licensed, board-certified MDs and DOs—professionals who have completed the most extensive medical training available. This includes:
• 4 years of medical school
• Intensive hands-on clinical rotations
• Multi-year residencies in hospitals and clinics
• Often additional fellowships in areas of specialization
Their training spans every organ system, stage of life, and level of medical complexity—ensuring they’re prepared for anything a patient might bring to the table.
Real doctors engage in lifelong learning through rigorous Continuing Medical Education (CME) to stay on the cutting edge of medical science and patient care. They're held to the highest standards of clinical oversight, licensing, and ethical accountability.
This depth, discipline, and dedication is what sets physician-led care apart. With an MD or DO, you’re not only getting the best care today—you’re investing in your long-term health, guided by the most trusted experts in the field.
-svg.webp){kind=icon}